Here’s a couple common questions we get regarding booking, paying, cancelling. etc.
Can I bring my kids on the tour?
Definitely! Our youngest guest was 2 months. I’ve also had lots of families with younger kids. Da Nang is super safe, and the other diners are used to kids running wild around the restaurant. The menu for both the morning and evening has plenty to offer for even the choosiest eaters. Kids 10 and under are half price.
How should I pay for the tour?
We prefer PayPal. It’s easy, all online, no fumbling with stacks of plastic bills with lots of zeros at the end. We can send you a payment request after we set up your tour. You can also pay in cash on the day of the tour. Either USD or VND is fine, but we can’t accept your Thai Bhat or Laos Kip.
Can I drink the ice?
Probably. The long cylindrical pieces with a hole through the middle come from a machine, which uses filtered water. Other shapes may be of a less certain origin. While the ice is a common scapegoat for food poisoning, the biggest risk in Vietnam is eating food that’s been sitting out too long unrefrigerated. That’s why your best bet is always busy places with high turnover. Freshness is the best defense!
I really want to do a food tour, but I don’t eat _____.
No problem, we’re happy to make arrangements. Or course if ‘_____’ is ‘RICE’, maybe Vietnam is not for you. But we’ve done tours for vegetarians, paleos, non-pork eaters and small children. No request is too fussy.
For cancellations more than 72 hours before the tour, no fee will be charged. For cancellations between 72 and 12 hours before, we ask guests to pay half the tour price. We don’t offer refunds for cancellations less than 12 hours before the start time.